E-Commerce Services
Making your mark in today's most important industry by building superior shopping experiences
THE CHALLENGES IN E-COMMERCE
Sometimes you just need help to do the heavy lifting
88% of online shoppers say they won’t return to a website after having a bad user experience.
88%
Customers lost from bad UX
Times truly have changed. More than ever it has become imperative to provide your customers with a method to shop online apposed to instore, but there is so much competition on the web.
Your approach must match the needs of your customers if you are going to ever compete with the large companies that rule the world of e-commerce (you know who are talking about).
THE BEST E-COMMERCE SOLUTIONS
We can make it simple, and help you stay ahead in your industry
Better UX design could yield conversion rates of up to 400%
400%
Financial gain from good UX
Knowing how your customers’ think, behave and shop is everything when building an e-commerce platform. That is why we take a user-first approach to help you reach your business goals. No matter the product, we research and understand your market so that we can make every decision in building your website, to suit their unique needs.
That’s not all! We keep up with all the latest research so we are providing you with the most up to date styles, coding practices, technical advice and user experience expertise.
Today’s best practice is tomorrow’s antiquated idea, which is why we always keep up with the latest knowledge and tech!
Book a free consult
Important Components for Success
Fast Page Loading Speed
Pages with a longer load time tend to have higher bounce rates and cause users to spend less time on the page/website, which is why we make sure it’s extra fast.
SEO Optimization
We can help you achieve a higher organic SEO score so your customers find your first with the use of meta tags and semantic code practices.
Mobile Friendly
We build responsive websites that look just as amazing on any device as they do on desktop, to ensure the best experience for your customers no matter what device they are on.
Unique & Superior Design
These days it is important to capture your customers’ interest and loyalty. That is why we provide custom-designed sites that reinforce your brand and stand out from the crowd.
Secure & Reliable
We give you and your customers peace of mind by applying security best practices.
User-friendly Experience
A badly planned website will lose you customers, which is why we take a user-first approach, ensuring they have the best experience.
Accessible to Everyone
We believe every user counts, so we ensure even those customers who are limited by disabilities and other limitations can use your online store by building it to meet accessibility standards.
Increased Conversions
Improved User Experience leads to more sales and improved retention of customer loyalty. Just check the stats!
Our E-Commerce Services
We will tailor our services to meet your needs, depending on whether you are a fresh start-up or and a steadfast company making updates.
CUSTOM WEBSITE DESIGN
Starting from nothing and designing your dream site
If you are starting scratch and envision something truly unique to you, we share that vision. We design stunning websites that speak to your target audience while providing the best user experience.
We offer:
Initial branding for new businesses if needed, with brand guidelines to use on all digital platforms.
Wireframes and content layout
Content strategy to help you determine what information structure you need to provide on your site
A unique design just for you tailored to your brand, following accessibility and UX best practices so your store is usable by everyone.
A website design that speaks to your target audience and engages your customers.
Book a free consult to learn more
E-COMMERCE CODING
Taking that design and building it with the best code practices
Once we have nailed down the design of your dreams, will we code it up so that you can edit each section in Shopify and control your own content? Our websites are coded to the highest quality always.
We offer:
A full-stack build from start to finish, we handle it all in house.
With custom coding, we can make sure your website is extra fast to load and SEO optimized!
We will ensure it is mobile friendly so that it looks and works amazingly on every device.
We can help you avoid using unnecessary plugins that slow down your computer by coding it from scratch, or recommending the best plugins for your needs that won’t hurt your user experience.
With proper code practices, we will build your website to meet accessibility standards to ensure it is usable by everyone, no matter their limitations.
Once we are done, we are always here for support to fix bugs, add extras or answer your questions.
Book a free consult to learn more
THEME CUSTOMIZATION
Editing your current shopify theme to better suit your needs
Already purchased a theme and not ready to let go of it? We can work on any theme to help bring it to the highest standards and meet all your unique needs that generic themes rarely can.
We offer:
Design tweaks, to give your website that unique edge so that it stands out from the crowd of other themes.
Theme code editing to bring your website up to the level you need, with improved user experience.
Help with installing plugins and recommending the best options.
Theme auditing to test for page loading speed, accessibility, and user experience.
Book a free consult to learn more
E-COMMERCE CONSULTING
Helping you solve any issues you face no matter how big
You may already have a team or theme that you love, and that’s okay. We can work alongside you and your team to consult on the best user-experience and e-commerce practices, to reach your goal together.
We offer:
Training on how to customize your theme within Shopify and make the most out of it.
User experience consulting, to guide you or your team on best practices.
Accessibility consulting, to help you or your team bring your website up to meet accessibility standards.
Design consultation so that you can get a little expert advice on how to make your website as beautiful as it can be.
Book a free consult to learn more
Not sure what you need yet? That’s okay! We can help you determine the best course of action after a free session to better understand your needs.
Our Recent Builds
Pharmacy for Life
Pharmacy for Life has forged the path for online delivery of pharmaceutical products, cutting out the need to travel to your local store. We provided branding, web design, theme customization, accessibility updates, Shopify consulting, and custom coding of additional pages.
Features:
Accessible Design & Development
Clean & Calming Design
Intuitive user flow & navigation
Advanced filtering options for products
Mobile friendly
What they have to say
What can I say… they had me at “Hey”.
The Hey Nova team has been instrumental in helping us set up our e-commerce website. From the planning stages to building the format and content to preparing for launch, Hey Nova is with you every step.
We enjoy our brainstorming sessions and working in collaboration with Hey Nova to distill ideas into functional, accessible and attractive designs and concepts. Whether you are just getting started or looking to provide your online business identity with a boost or a complete overhaul, Hey Nova can help road map your way to success.
We look forward to continuing to work with Hey Nova to create a first-class experience with our online business.
Luke Leslie
Owner of Pharmacy for Life
Get Joni
Joni is an online subscription service for menstrual pads made with organic and natural materials such as bamboo. Collaborating with Wearebecoming.ca, we brought their brand to life on the online store by providing content strategy, user experience consulting, website design, Shopify development, and theme customization.
Features:
Clean & inviting design
Simple & intuitive layout
Re-usable custom landing pages
Mobile friendly
Accessible design
What they have to say
Hey Nova has been instrumental with helping us launch on a very tight budget and strict timelines. I love how agile and scrappy their approach is - they always find a way! If your looking for eCommerce support, I would suggest starting with the Hey Nova team to save yourself some time.
Linda Biggs
Co-founder of Get Joni
